Monday, October 13, 2008

When it comes to the crunch, do you know your rights?

Here at Platts, we like to think of ourselves as a “One Stop Shop” for all your motoring needs. Our services can be as minor as getting a bulb replaced right through to getting a major bodywork repair carried out.

When it comes to accident damage repairs not everybody is aware of their rights on making an insurance claim, and they can be lead down the route that best suits the insurance company and not necessarily you.

We carry out repairs for all Insurance Companies and individuals alike. We do not appear on any of the Insurance Companies approved repairer schemes because we feel a repair should be carried out on the basis of a quality job done for a fare price.

Repairers who sign up to the Scheme have to carry out the repairs at the price the Insurance Company dictate and in return the Insurance Company will send more jobs their way. The price offered by the insurance company often means the quality of the repair is compromised.

We want to look after our customers needs and do what is best for them. We can inform you of your legal rights i.e. like did you know that you can have your car repaired at a dealer nominated by yourself and the Insurance Company do not have the right to tell you where you must go?

We can offer the use of a loan car and deal with your Insurance Company direct to agree repair costs. All too often we see customers who have had a repair carried out by the Insurers Approved Body shop and are unhappy with either the quality or the process, so make sure if you are ever in need speak to us on:

High Wycombe 01494 479700
Marlow 01628 890101

Accident repairs

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